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One of Ireland's best toy shops online

Free Delivery Over €50
Free Collection on all Orders

Cookies Policies

Cookies Policies

Fagan Toys is part of Fagan Office Supplies Limited

 

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

There may be potential delays during the Christmas period due to high volume of orders or due to issues with postal service but these are outside of our control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

We offer FREE SHIPPING on all orders over €50 - excluding oversized items.

Shipping option

Estimated delivery time

Price

Fastway

3-4 business days

€5

Click & Collect

1 business day

FREE

Oversized Item

3-4 business days

€50

 

In-store pickup

You can skip the shipping fees with free local pickup at Fagan Toys in Mullingar. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are Mon - Sat: 9am to 6pm Sundays: 1.30pm to 5.30pm. Please have your order confirmation email with you when you come.

 

Oversized Items

These items will incur an additional delivery charge of €50 for deliveries outside the Mullingar area.

Delivery Options for Oversized Items are:

- Oversized Items can be Collected in Store for Free
- We can deliver in the Mullingar area for Free.
- Delivery outside the Mullingar area will incur a delivery charge of €50 and this will appear at checkout.

If you wish to purchase an additional item(s), another selection of delivery options will appear. Click the "Collect in Store" option and we will send your additional item(s) out together with your Oversized Item(s).

Oversized items may take longer to deliver.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 working days of receiving your shipping confirmation email, please contact us at sales@fagantoys.ie with your name and order number, and we will look into it for you.

Track your order here

 

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@fagantoys.ie with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at sales@fagantoys.ie.

See our full Returns Policy Here


FAGAN TOYS shall not be liable for any cost or damage caused by late or non-delivery of a product. Any delay in delivery of a products shall not give you a right to reject a product or cancel your order.

 

LEGO

If your LEGO set is missing pieces, please contact LEGO directly and they will send you the missing piece(s) as soon as possible.

LEGO can be called on 00800 5346 5555 or contacted via their website. If you would like to order the parts online, please click here and follow the simple steps.

Make sure you have the part number, design number (on the side of the box) and the name of the set ready and you will be sent the missing part(s) as promptly as possible.

  

 

Fagan Toys is part of Fagan Office Supplies Limited

 

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

There may be potential delays during the Christmas period due to high volume of orders or due to issues with postal service but these are outside of our control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

We offer FREE SHIPPING on all orders over €50 - excluding oversized items.

Shipping option

Estimated delivery time

Price

Fastway

3-4 business days

€5

Click & Collect

1 business day

FREE

Oversized Item

3-4 business days

€50

 

In-store pickup

You can skip the shipping fees with free local pickup at Fagan Toys in Mullingar. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are Mon - Sat: 9am to 6pm Sundays: 1.30pm to 5.30pm. Please have your order confirmation email with you when you come.

 

Oversized Items

These items will incur an additional delivery charge of €50 for deliveries outside the Mullingar area.

Delivery Options for Oversized Items are:

- Oversized Items can be Collected in Store for Free
- We can deliver in the Mullingar area for Free.
- Delivery outside the Mullingar area will incur a delivery charge of €50 and this will appear at checkout.

If you wish to purchase an additional item(s), another selection of delivery options will appear. Click the "Collect in Store" option and we will send your additional item(s) out together with your Oversized Item(s).

Oversized items may take longer to deliver.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 working days of receiving your shipping confirmation email, please contact us at sales@fagantoys.ie with your name and order number, and we will look into it for you.

Track your order here

 

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@fagantoys.ie with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at sales@fagantoys.ie.

See our full Returns Policy Here


FAGAN TOYS shall not be liable for any cost or damage caused by late or non-delivery of a product. Any delay in delivery of a products shall not give you a right to reject a product or cancel your order.

 

LEGO

If your LEGO set is missing pieces, please contact LEGO directly and they will send you the missing piece(s) as soon as possible.

LEGO can be called on 00800 5346 5555 or contacted via their website. If you would like to order the parts online, please click here and follow the simple steps.

Make sure you have the part number, design number (on the side of the box) and the name of the set ready and you will be sent the missing part(s) as promptly as possible.

  

 

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